PRIVACY POLICY
THE LUNA ROOM
Last updated:21/02/2026
1. Data Controller
The data controller is:
THE LUNA ROOM
Email: lunasplendida01@gmail.com
2. Type of Data Collected
The Site may collect the following categories of personal data:
Identification data (name)
Email address
Billing data
Payment data (managed by external providers)
IP address
Browsing data and cookies
Information relating to purchases and subscriptions
Sensitive data is not processed.
3. Purpose of Processing
The data is processed to:
Allow access to purchased digital content
Manage subscriptions and payments
Provide customer support
Comply with tax and legal obligations
Prevent fraud or unlawful use
Improve the functioning of the Site
4. Legal Basis of Processing
The processing is based on:
Performance of a contract (purchase of content)
Legal obligations
Legitimate interest of the data controller
Express consent (for cookies and marketing, if active)
5. Processing Methods
The processing is carried out using IT and electronic means, adopting appropriate technical and organizational measures to ensure data security.
6. Data Retention
The data is retained for the time necessary to:
Perform the service
Comply with tax obligations
Protect rights in legal proceedings
7. Service Providers
Payments are handled through external providers (e.g., Stripe or others).
THE LUNA ROOM does not directly store complete payment card details.
These providers operate as independent data controllers or processors.
8. User Rights
Pursuant to the GDPR, you may:
Request access to your data
Request rectification or erasure
Object to processing
Request restriction
Request data portability
File a complaint with the Italian Data Protection Authority
Requests should be sent to the email address indicated above.
9. Data Transfer Outside the EU
If some providers are located outside the European Union, the transfer will be carried out in compliance with the guarantees provided by the GDPR.
10. Security
THE LUNA ROOM adopts appropriate security measures to protect data from unauthorized access, loss, or destruction.
11. Nature of Content
Please note that the content published on the Site is generated using artificial intelligence and does not represent real people.
12. Waiver of Right of Withdrawal
Pursuant to Article 59 of the Consumer Code (Directive 2011/83/EU), the right of withdrawal does not apply to the supply of digital content not supplied on a tangible medium if the performance has begun with the consumer's express consent and their acceptance of the loss of the right of withdrawal.
By completing a purchase on THE LUNA ROOM, the user:
requests immediate performance of the contract;
consents to the immediate supply of the digital content;
declares that they are aware that, once they have begun using the content, they will lose their right of withdrawal.
Accordingly, refunds are not provided for digital content already made available.